I am Using Kepware V 5.14 and ODBC client driver and getting the error.

[CS_10231851]

Hi Team,

We are using kepware V 5.14 and ODBC driver and receiving the error.

Error - "Unable to connect to data source on channel__,Device"--" (reason: 'Memory allocation failure').

[VladimirN]

Article - "Looking up specific ODBC related errors displayed in PTC Kepware Products": https://www.ptc.com/en/support/article/CS294058 

[CS_10231851]

Hi @VladimirN ,

thanks for the reply but the error "Error - "Unable to connect to data source on channel__,Device"--" (reason: 'Memory allocation failure')." i am facing is not mentioned in the article.

[MRohilla]

Greetings,

Could you please confirm which database you are using to connect with Kepware? 


Regards,
Mohit

[MRohilla]

Greetings,

Kindly upgrade to the current version, 6.15. We made some changes that affect the way memory is allocated to the ODBC driver.  The problem was seen mostly when using one of the current Oracle drivers and it would cause the runtime to crash. What they are seeing might be related. 5.14 is very old and many changes to the ODBC Client driver have been made

Regards,

Mohit