Communities are all about interaction and participation; to ask a question, please utilize the "Action" controls and select "Start a Discussion."
Once you click Start a Discussion, Jive will walk you through the process, but here are some best practices:
In the Subject Line:
Keep it clear and concise; think appetizer rather than entree
In the Body:
Have a call to action
Be as descriptive as possible (add a screenshot)
Remember: the problem is clear in your mind, please provide details that make it clear to those trying to help you.
In addition to conversations with fellow community members and ThingWorx engineers, you also have access to our knowledge base. Utilize the buttons within the widget located on the Overview tab of the Group.