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After session time out, TWX log in fails

preddy-2
1-Newbie

After session time out, TWX log in fails

Hello All,

When TWX session times out, it asks for login credentials. When I try to login, it always fails.

It is again and again asking for credentials. Below is the screen shot.

Can anyone guess what could be the issue?

With B/R,

Praveen.B

3 REPLIES 3
Aanjan
9-Granite
(To:preddy-2)

Praveen, does it never log back in? Is it the same across all browsers?

Hi Ravi,

It doesn't log back again. I need to go back and press 'Go To Platform' button and then it works.

With B/R,

Praveen.B

Aanjan
9-Granite
(To:preddy-2)

Can you expand on the 'Go To Platform'? Are you using any specific utility or a custom page? Can you try going back to /Thingworx/Composer/index.html ?

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