cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - You can change your system assigned username to something more personal in your community settings. X

Password reset not working

gsee
1-Newbie

Password reset not working

I've set up a password mail reset server (which is successfully sending emails when I've tested it independently). However, when I try to reset a password from the organization log in page, I am sent to a page "portal.organization.com/Thingworx/action-confirm-creds" that is completely blank. Any insights as to what the problem might be?

Thanks!

1 REPLY 1
khayes1
13-Aquamarine
(To:gsee)

Hi Gloria,

I realise it has been a while, but I wondered if you ever resolved this issue. I am having exactly the same issue with the password reset.

Alternatively if someone knows the answer that would be helpful.

Thanks

Top Tags