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Open a Support Case

magrawal
1-Newbie

Open a Support Case

Hello Everyone,

Is there a way to open a support case in Thingworx?

Thanks for help.

Regards,

Meenaskhi

1 REPLY 1

  1. Go to https://support.ptc.com/appserver/cs/portal/index.jsp?tab_id=thingworx
  2. Click "Contact Support"
  3. Click "Open a case with technical support"
  4. Follow the directions there to open a case.

Hope this helps!

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