cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

Issue In building VM image of Thingworx Analytics Server:VBoxManage Error

mdeshpande-2
7-Bedrock

Issue In building VM image of Thingworx Analytics Server:VBoxManage Error

Hi,

I am facing issues when trying to build a  Thingworx Analytics Server VM image. When I run "build-virtualbox.bat " command from the command prompt, the installation begins and almost completes till the point where the VM has to shutdown. At this point I get a VBoxManage Error.

Following is the error snippet:

I am building Analytics Server (Version 52.0.4). I also generated the log file for the packer script and have attached it for reference.

I am stuck and not able to proceed. I would appreciate any help on how to solve this issue.

Thanks And Regards,

Madhumita Deshpande

1 ACCEPTED SOLUTION

Accepted Solutions
cmorfin
19-Tanzanite
(To:mdeshpande-2)

Hi Madhumita

Your issue is probably the one reported at https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS247611 .

It is always a good idea to search the PTC Technical Support Knowledge Base when faced with errors as a lot of them are already addressed.

Note you should also not be using 52.0.4, the latest version is 52.2

Hope this helps

Kind regards

Christophe

View solution in original post

3 REPLIES 3
cmorfin
19-Tanzanite
(To:mdeshpande-2)

Hi Madhumita

Your issue is probably the one reported at https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS247611 .

It is always a good idea to search the PTC Technical Support Knowledge Base when faced with errors as a lot of them are already addressed.

Note you should also not be using 52.0.4, the latest version is 52.2

Hope this helps

Kind regards

Christophe

Hi Christophe,

Thanks for the help. It was the same issue. I was able to resolve it.

Thanks & Regards,

Madhumita

cmorfin
19-Tanzanite
(To:mdeshpande-2)

Hi Madhumita

I am glad to hear this.

Note, I mentioned you should rather use 52.2 as this is currently the latest and greatest version.

However should you install it, be sure to make the small modification documented at https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS256240 before starting the installation,  otherwise postgres will not install.

Thanks

Kind regards

Christophe

Top Tags