Google Maps can not be displayed.

[jchan-21]

Google map can not be displayed and is not available. I am trying to connect the location data to the map, but I can not use it. Whether it is to set the SelectedLocation or directly with the Map's Data connection, can not let the map display.

As shown below：

I hope someone can help me solve, thanks!

[posipova]

Please refer to this article https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS188314

[rshah1]

I tried this but I keep getting an error saying missing API key. Is there a way I can delete the google maps widget and reinstall it?

[ankigupta]

Hi jiaolong chan​,

Are their any error in ThingWorx logs or Browser logs?

[AnnaAn]

jiaolong chan​,

Was this issue resolved?

If not, could you check if you have access to Google Maps directly from web browser?

For govermental fireware blocking, our customer in China ofter uses Baidu map instead.

Thanks,

Br,

Anna