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Entity Not Found Error

bgupta-2
9-Granite

Entity Not Found Error

Dear Team,

When I am opening as administrator user  I am not seeing any error. But once open as ReliabilityEngineer1 , I am getting error.

Second thing getProperties Automatic Update not working for ReliabilityEngineer1 . But for administrator getProperties Automatic Update working fine.

Kindly go through log. Is any rights related issue?

2017-06-08 13:10:21.568+0530 [L: ERROR] [O: E.c.t.w.BaseService] [I: ] [U: ReliabilityEngineer1] [S: ] [T: http-nio-8080-exec-1] [context: com.thingworx.webservices.context.HttpExecutionContext@14d6cbab][message: Entity Not Found : [EntityServices]] com.thingworx.common.exceptions.InvalidRequestException: Entity Not Found : [EntityServices]

  at com.thingworx.webservices.BaseService.handleInvoke(BaseService.java:2823) ~[thingworx-platform-common-7.3.1-b39.jar:na]

  at com.thingworx.webservices.BaseService.service(BaseService.java:328) ~[thingworx-platform-common-7.3.1-b39.jar:na]

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at com.thingworx.security.contenttype.ContentTypeFilter.doFilter(ContentTypeFilter.java:111) [thingworx-platform-common-7.3.1-b39.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at com.thingworx.security.filter.ValidationFilter.doFilter(ValidationFilter.java:22) [thingworx-platform-common-7.3.1-b39.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at com.thingworx.security.authentication.AuthenticationFilter.propagateRequest(AuthenticationFilter.java:370) [thingworx-platform-common-7.3.1-b39.jar:na]

  at com.thingworx.security.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java:150) [thingworx-platform-common-7.3.1-b39.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at com.thingworx.security.filter.ClickjackFilter.doFilter(ClickjackFilter.java:187) [thingworx-platform-common-7.3.1-b39.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at com.thingworx.security.filter.ProhibitIfNotLeaderFilter.doFilter(ProhibitIfNotLeaderFilter.java:119) [thingworx-platform-common-7.3.1-b39.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at com.thingworx.security.filter.HttpResponseHeadersFilter.doFilter(HttpResponseHeadersFilter.java:52) [thingworx-platform-common-7.3.1-b39.jar:na]

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]

  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.33]

  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) [catalina.jar:8.0.33]

  at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) [catalina.jar:8.0.33]

  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.33]

  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.33]

  at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) [catalina.jar:8.0.33]

  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.33]

  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522) [catalina.jar:8.0.33]

  at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095) [tomcat-coyote.jar:8.0.33]

  at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672) [tomcat-coyote.jar:8.0.33]

  at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502) [tomcat-coyote.jar:8.0.33]

  at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458) [tomcat-coyote.jar:8.0.33]

  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_102]

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_102]

  at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.33]

  at java.lang.Thread.run(Unknown Source) [na:1.8.0_102]

3 REPLIES 3
supandey
19-Tanzanite
(To:bgupta-2)

Hi Bhuwaneshwar, does ReliabilityEngineer1  have rights to execute those services? What sort of group does this user belong to and with what kind of access rights? From the looks of it, this does appear to be access rights issue

Hi Sushant,

I have given run time rights to this user. ReliabilityEngineer1 belongs to PlantReliabilty group.

In PumpTemplate , I have given rights for run time.

ankigupta
5-Regular Member
(To:bgupta-2)

Hi Bhuwaneshwar Gupta​,

Entity not found means visibility Rights are missing. Try giving the visibility Rights.

If the service is wrapped; Rights need to be given to System user.

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