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Thingworx analytics 8.0 installation error with docker

jkrishna-2
1-Newbie

Thingworx analytics 8.0 installation error with docker

Hi,

While installing the thingworx analytics server 8.0 in local i got the following error(screenshot attached). Is there any workaround for this docker issue?

5 REPLIES 5
cmorfin
19-Tanzanite
(To:jkrishna-2)

Hi

This looks similar to the issue reported at https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS264269

You should check your version of docker and possibly downgrade it if it is too recent as indicated in the above article.

Thanks

Christophe

Thank you it worked,

Post installation I am facing another error with the analytics server url and the message is {"errorId":"5dd04fb2-61fc-4652-98ca-7c33862de461","errorMessage":"HTTP 404 Not Found"} .

cmorfin
19-Tanzanite
(To:jkrishna-2)

Hi

Could you post a screenshot of the error showing the URI you access ?

Also can you execute docker logs analytics > analytics.log and upload the analytics.log file created.

Thanks

Christophe

analyticsBrowserError.PNG

docker log command gives me an error :

I tried to start the default machine but the host does not exist. Could this be an issue.

I am attaching the install logs as well: https://community.thingworx.com/docs/DOC-3980

cmorfin
19-Tanzanite
(To:jkrishna-2)

Hi

the url  http://<server>:<port>/analytics/1.0 is not one that you can access, so the output you get is the expected one.

Try http://<server>:<port>/analytics/1.0/about/versioninfo instead as this is one valid REST endpoint.

Kind regards

Christophe

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