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Facing issue on starting Thingworx8 - Platform being shut down because System Ownership can not be acquired.

pmk
3-Visitor
3-Visitor

Facing issue on starting Thingworx8 - Platform being shut down because System Ownership can not be acquired.

2017-07-14 13:15:44.837+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-07-14 13:15:44.839+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx Version Information

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] majorVersion = 8

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] minorVersion = 0

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] revision = 1

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] build = b39

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] schemaVersion = 1000

2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx System Environment Settings

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS: Windows 7

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS arch: amd64

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS version: 6.1

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Total Processors: 4

2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default encoding: windows-1252

2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA vendor: Oracle Corporation

2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA version: 1.8.0_45

2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA install location: C:\Program Files\Java\jdk1.8.0_45\jre

2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JVM Max Memory: 3572 (MB)

2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] WebApp starting...

2017-07-14 13:15:44.842+0530 [L: WARN] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Please note.  Default character is set to Cp1252.  It should be [UTF-8]. Please use the VM argument [-Dfile.encoding=UTF-8] in your application server startup script

2017-07-14 13:15:45.318+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] HA mode not enabled. Initializing and starting in standalone mode.

2017-07-14 13:15:45.318+0530 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Name = ThingworxPersistenceProvider

2017-07-14 13:15:45.318+0530 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Package Name = PostgresPersistenceProviderPackage

2017-07-14 13:15:45.330+0530 [L: INFO] [O: c.t.p.p.PostgresDatasource] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Reading configuration from configTableCol

2017-07-14 13:15:45.792+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Managers...INITIALIZED

2017-07-14 13:15:45.796+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Database initialization started...

2017-07-14 13:15:46.311+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] System ownership locking started...

2017-07-14 13:15:46.342+0530 [L: ERROR] [O: c.t.p.p.PostgresDocumentModelDriver$SystemDocumentModelInformation] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Platform being shut down because System Ownership can not be acquired.

2017-07-14 13:15:46.342+0530 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.

1 ACCEPTED SOLUTION

Accepted Solutions
pmk
3-Visitor
3-Visitor
(To:AnnaAn)

Thanks for your reply Anna.

The cause of this is the schema is not created properly. It is fixed now by clean up the DB and rerun the schema script.

View solution in original post

3 REPLIES 3
AnnaAn
13-Aquamarine
(To:pmk)

Muthukumaran P​,

Please take reference to this document:

Frequently Seen Errors upon launching the Thingworx application:

Br,

Anna

pmk
3-Visitor
3-Visitor
(To:AnnaAn)

Thanks for your reply Anna.

The cause of this is the schema is not created properly. It is fixed now by clean up the DB and rerun the schema script.

AnnaAn
13-Aquamarine
(To:pmk)

Muthukumaran P​,

Glad to hear you figured it out.

Br,

Anna

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