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Kepware Server Ex Iot Agent Reconnection Issue

SZ_10484116
4-Participant
4-Participant
‎Oct 18, 2023 01:34 PM
‎Oct 18, 2023 01:34 PM

Kepware Server Ex Iot Agent Reconnection Issue

I have nine Iot agents defined in the Kepware server publishing around 95,000 iot items and I am seeing that if the broker goes down. All of the iot agent's do not reconnect. Does anyone know if there is a reconnect setting that can be configured ?. Kepware Server also doesn't log any error on this and doesn't show that iot agent reconnection failure error. 

 

 Also not all data is being published on iot agents that do reconnect . The QoS setting is set to 0.

 

Kepware Iot agents should try reconnecting to the broker multiple times until the connection is made.

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cmorehead
11-Garnet
11-Garnet
(To:SZ_10484116)
‎Nov 07, 2023 07:57 AM
‎Nov 07, 2023 07:57 AM

@SZ_10484116,

 

Adding - conclusion excerpt from the case opened with support team to this post:   KEPServer is  sending TCP SYN packets for connection but MQTT broker never respond for few agents request.  The recommendation is to check MQTT broker side to see why it is not responding to some SYN request and why it is sending resetting(RST). 

 

Thanks,

*Chris

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