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Lose connection with Control logix 5500

RP_10774782
1-Newbie
1-Newbie
‎Sep 09, 2023 06:44 PM
‎Sep 09, 2023 06:44 PM

Lose connection with Control logix 5500

We recently update Kepware version but start some error with a driver of control logix 5500 the plc is some old and have the firmware version 20.0, and some times lose connection and try to generate the tags but fail until we start the create tags of the driver some know why happen this or some advise

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MK_9957474
12-Amethyst
12-Amethyst
(To:RP_10774782)
‎Sep 25, 2023 10:30 AM
‎Sep 25, 2023 10:30 AM

We need to check look into logs then we can resolve it.

We request you to open a support ticket with and attach an application report for troubleshooting.

 

 

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