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In kepware device is disconnected still its quality tags in remoteThing showing bad how to fix this.

NF_10758894
6-Contributor

In kepware device is disconnected still its quality tags in remoteThing showing bad how to fix this.

In kwpware quality tag of all properties showing bad but  in my thingworx remote thing whereI bind the properties it shows quality tag  for all properties good also to my local thing it shows good. I remove the binding of all properties and again bind the all properties still face same issue. How to fix this issue.

1 REPLY 1
slangley
23-Emerald II
(To:NF_10758894)

Hi @NF_10758894.

 

It sounds like the problem may be on the Kepware side.  Have you checked the Kepware logs?   Another possibility could be a network connectivity issue.  ThingWorx most likely hasn't been updated to provide current status.

 

Have you opened a case on this?

 

Regards.

 

--Sharon

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