Issue while creating Profiles

[MinNan]

hi

i am using ATE on windows.

today i am trying to creating Profiles for a model. but ther is no response after i click "submit".

i first consider it a delay, but when i check the application logs in ThingWorxMonitor, i found it an issue.

it seems that should be attached to java configuration, but i don't know how to slove it.

Please help

Thanks in advance

Minnan

[mgoel]

Hi @MinNan

Please follow this post: https://community.ptc.com/t5/ThingWorx-Developers/Every-time-I-want-to-create-signals-or-profiles-I-got-errors/m-p/550215#M28663%3F&posno=1&q=profiles%20error%20code%20502&source=search

Check if you have same configurations.

Regards,

Mohit