Issue with collection widget in Thingworx 8.3.3

[vkoneri]

We have been facing issue with Thingworx collection widget where the cells do not appear even when data is returned by the service. However this issue happens very intermittently and when it occurs this is the exception thrown by the widget. On refresh or calling the service again the cells reappear.

Combined.8.3.3-b937.20181015.105723.00286.js:130014 Uncaught TypeError: Cannot read property '_BMCollectionViewInfoTableIndex' of undefined
at TW.Runtime.Widgets.collection.updateThingworxSelection (Combined.8.3.3-b937.20181015.105723.00286.js:130014)
at TW.Runtime.Widgets.collection.collectionViewDidSelectCellAtIndexPath (Combined.8.3.3-b937.20181015.105723.00286.js:129904)
at BMCollectionView.set selectedIndexPaths [as selectedIndexPaths] (Combined.8.3.3-b937.20181015.105723.00286.js:126849)
at Object.completionHandler (Combined.8.3.3-b937.20181015.105723.00286.js:129024)
at animationOptions.complete (Combined.8.3.3-b937.20181015.105723.00286.js:127653)
at Combined.8.3.3-b937.20181015.105723.00286.js:118593

Wanted to confirm if this known bug in the widget

[posipova]

Does this happen in a different browser? Is it reproducible outside of your specific mashup?

if you could provide steps or the export of the problematic entities, it would be very helpful.

Thanks!

[slangley]

Hi @vkoneri.

Just checking to see if you had found a solution to your issue.  If so, we would love for you to post it here for the benefit of others using the Community.

Regards.

--Sharon