Adrian says PTC can't/won't grant admin rights so that monitoring is available.
So I strongly recommend that the documentation be changed as soon as possible. This is a very misleading bit.
I wonder if an academic user is better served by having a local install rather than a cloud instance if this administrative experience is denied to them!
I wanted to let you know that I've recently met with the development team and there appears to be a way in the next release that could potentially enable users to access the import/export feature as well as read the monitoring log inside the ThingWorx platform (Composer) without having to be an Administrator. I am going to investigate this and get back to you.