Community Tip - When posting, your subject should be specific and summarize your question. Here are some additional tips on asking a great question. X
When I try to download extension or access partner features on the PTC website I get the message that my account is not authorised, could you please advise what I need to do to fix this.
Thanks
Jan
Hi Jan,
We're looking into this issue. Is there anything I can help you with while we work on getting this issue resolved?
Regards,
Adam