3 Replies Latest reply on May 12, 2017 10:14 AM by gpolubothu RSS
    Newbie

    Mail Extensions

    I want to use Mail extension as a notifier module, but even after importing extension file from downloads, i am not able to see that Mail Server template which comes inbuilt with extension file. Can somebody help me in installing that extension file so that can use that feature of mailing.


    P.S I am using Composer 5.


    Sid




      • Mail Extensions
        saeedma Apprentice

        Hi Siddharth,

         

        Can you Reload ThingWorx and in Composer, go to the Import/Export tab. Under Extensions, go to Manage and verify whether or not the extension package was uploaded. I also have a few questions. What version of Tomcat and  Java are you currently using and are you seeing any errors in the Application log after importing the extension packages. If possible, can you upload the app log to your File Repository?


        Thank you,

        Saeed



        • Mail Extensions
          Newbie

          Hi Saeed

           

          I reloaded Thingworx as well as Composer. Also i checked under Manage Extensions, i can see that Mail Server Extension is imported successfully. I am using tomcat 7 and JRE7 .

          Also, I can not see any error reported in application log. Can you please explain how to upload  application log to file repository?


          Thanks


          Sid  




          • Re: Mail Extensions
            gpolubothu Explorer

            Hi Siddharth,

             

            I think for mail extension package requires minimum ThingWorx Platform 6.6+. For Composer5 version you can use MailandSQL extension.