2 Replies Latest reply on May 14, 2014 3:08 PM by adam RSS
    gregko Explorer

    LDAP Error

    I am receiving the following error when trying to authenticate against active directory.  Any ideas based on the message? 

    LDAP authentication for user [gkolbow] failed because [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C090728, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580]

    Thank You,

    Greg Kolbow.

      • LDAP Error
        gregko Explorer

        The version of ThingWorx where I am testing this is

        • LDAP Error
          adam Creator

          Hi Greg,


          The error message you are receiving suggests there is an issue with your configuration. Have you verified that the credentials you specified in DirectoryServices.xml reflect your actual credentials? While I doubt this will resolve your issue, I recommend upgrading your version of ThingWorx as well. The latest release is 4.2 SP2 ( and it contains an important fix for Neo4j.