1 Reply Latest reply on Jan 14, 2018 9:48 PM by autkin-2 RSS
    autkin-2 Newbie

    Thingworx upgrade from 6.6.2 to 7.1.1 fails



    We are upgrading from 6.6 to 7.1. We have clean separate instance for 7.1. and would like to export/import data from 6.6 to 7.1.


    Our steps:

    1. Exports our application from current 6.6 instance by 'Import/Export > Export > To Thingworx Storage' (including Data).
    2. Copy exported data (ThingworxStorage/exports/DDDD directory) from 6.6. instance to 7.1 one (to the ThingworxStorage/exports/DDDD directory).
    3. Import our data on 7.1 instance by 'Import/Export > Import > From Thingworx Storage'. Select corresponding entry on Import Modal Dialog. Check ON: 'Include Data', 'Use Default Persistence Provider', 'Ignore Subsystems'.
    4. Import failed with error:


    2016-05-30 09:27:21.433+0000 [L: WARN] [O: c.t.c.ImportAll] [I: ] [U: Administrator] [S: ] [T: Thread-91] Import All Started at 2016-05-30 09:27:21

    2016-05-30 09:27:21.501+0000 [L: ERROR] [O: c.t.c.ImportAll] [I: ] [U: Administrator] [S: ] [T: Thread-91] Import Entities error: com.fasterxml.jackson.core.JsonParseException: Invalid type marker byte 0xfa for expected field name (or END_OBJECT marker)


    at [Source: LZ4BlockInputStream(in=java.io.FileInputStream@7a84856e, decompressor=LZ4JavaUnsafeFastDecompressor, checksum=StreamingXXHash32JavaUnsafe(seed=-1756908916)); line: -1, column: 4864206]


    All instances use Postgresql.

    Please, any help. Thanks.