11 Replies Latest reply on Apr 21, 2017 2:05 AM by Ankit Gupta RSS
    adityaku Apprentice

    Alert and notification

    Hi ,

     

    I want to send an alert in the following format to the recipient. We are using mail server extension

     

    Dear abc@gmail.com,


    An alert has been triggered from gmail which requires your attention. Please see below for details of the alert.


    king: abc

     

    Rose: abc fdeg


    asdf: First Pass

     

    Met: <40%

     

    trpu: 32%

     

    Time: 2016-July-12 11:15:01

     

    Recipients: abc@gmail.com,def@gmail.com


    This is an auto-generated email  that does not accept responses. For more detailed information, login to sc.abc.com/*aditya. If you require additional help, please reach out to your leader or submit a ticket here.

     

    Thanks,

    Aditya Kumar

      • Re: Alert and notification
        adityaku Apprentice

        Please give the answer asap.

        • Re: Alert and notification
          meghan Communicator

          Aditya,

           

          Please provide additional information on what you are trying to do and what you have implemented thus far. Have you created the Alert yet, have you constructed the custom service that will generate that message in that format? Where are you trying to pull those values from you've cited in the message?

           

          Thanks,

          Meghan

            • Re: Alert and notification
              adityaku Apprentice

              Hi Megan,

               

              Yes we have created the alert and the alert is also going. We were only sending "Alert" to the recepients.

               

              But, now we have to send all the below details:

               

               

              Dear abc@gmail.com,


              An alert has been triggered from gmail which requires your attention. Please see below for details of the alert.


              king: abc

               

              Rose: abc fdeg


              asdf: First Pass

               

              Met: <40%

               

              trpu: 32%

               

              Time: 2016-July-12 11:15:01

               

              Recipients: abc@gmail.com,def@gmail.com


              This is an auto-generated email  that does not accept responses. For more detailed information, login to sc.abc.com/*aditya. If you require additional help, please reach out to your leader or submit a ticket here.

                • Re: Alert and notification
                  adityaku Apprentice

                  That to in the same format mentioned above.

                   

                  Font should also be same. How to configure in the service

                    • Re: Alert and notification
                      meghan Communicator

                      The body of a message accepts HTML markup, so use the following as the markup:

                       

                      <div class="jive-rendered-content"><p>Hi Megan, </p><p style="min-height: 8pt; padding: 0px;"> </p><p>Yes we have created the alert and the alert is also going. We were only sending "Alert" to the recepients.</p><p style="min-height: 8pt; padding: 0px;"> </p><p>But, now we have to send all the below details:</p><p style="min-height: 8pt; padding: 0px;"> </p><div style="margin: 0 0 20px; font-weight: inherit; font-style: inherit; font-size: 0.8889em; font-family: inherit; color: #999999;"><div class="j-column-wrap-l" style="font-weight: inherit; font-style: inherit; font-family: inherit;"><div class="lg-margin j-column j-column-l" style="margin: 0 218px 40px 0; font-weight: inherit; font-style: inherit; font-family: inherit;"><div class="jive-thread-messages" style="margin: 0 0 40px; font-weight: inherit; font-style: inherit; font-family: inherit;"><div class="jive-thread-info clearfix j-rc4" style="margin: 0 0 20px; padding: 15px; font-weight: inherit; font-style: inherit; font-family: inherit; background: #f6f6f6;"><div class="j-thread-post j-rc4" style="margin: -1px 4px -1px -1px; padding: 8px 16px 4px; border-top-style: solid; border-bottom-style: solid; border-left-style: solid; border-top-color: #bebebe; border-bottom-color: #bebebe; border-left-color: #bebebe; font-weight: inherit; font-style: inherit; font-family: inherit; background: white;"><p style="min-height: 8pt; padding: 0px;"> </p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 29.4658px; font-family: inherit;">Dear </span><a class="jive-link-email-small" href="mailto:abc@gmail.com" style="font-weight: inherit; font-style: inherit; font-size: 29.4658px; font-family: inherit; color: #3778c7; text-decoration: underline;">abc@gmail.com</a><span style="font-weight: inherit; font-style: inherit; font-size: 29.4658px; font-family: inherit;">,</span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><br></span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;">An alert has been triggered from gmail which requires your attention. Please see below for details of the alert.</span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><br></span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><strong style="font-style: inherit; font-size: 30.2213px; font-family: inherit;">king:</strong> abc</span></p><p style="min-height: 8pt; padding: 0px;"> </p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><strong style="font-style: inherit; font-size: 30.2213px; font-family: inherit;">Rose:</strong> abc fdeg</span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><br></span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><strong style="font-style: inherit; font-size: 30.2213px; font-family: inherit;">asdf:</strong> First Pass</span></p><p style="min-height: 8pt; padding: 0px;"> </p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><strong style="font-style: inherit; font-size: 30.2213px; font-family: inherit;">Met:</strong> &lt;40%</span></p><p style="min-height: 8pt; padding: 0px;"> </p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><strong style="font-style: inherit; font-size: 30.2213px; font-family: inherit;">trpu:</strong> 32%</span></p><p style="min-height: 8pt; padding: 0px;"> </p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><strong style="font-style: inherit; font-size: 30.2213px; font-family: inherit;">Time:</strong> 2016-July-12 11:15:01</span></p><p style="min-height: 8pt; padding: 0px;"> </p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><strong style="font-style: inherit; font-size: 10pt; font-family: inherit;">Recipients:</strong><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 30.2213px; font-family: inherit;"> </span><a class="jive-link-email-small" href="mailto:abc@gmail.com" style="font-weight: inherit; font-style: inherit; font-size: 30.2213px; font-family: inherit; color: #3778c7;">abc@gmail.com</a><span style="font-weight: inherit; font-style: inherit; font-size: 30.2213px; font-family: inherit;">,</span><a class="jive-link-email-small" href="mailto:def@gmail.com" style="font-weight: inherit; font-style: inherit; font-size: 30.2213px; font-family: inherit; color: #3778c7;">def@gmail.com</a></span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"><br></span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><span style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;">This is an auto-generated email  that does not accept responses. For more detailed information, login to sc.abc.com/*aditya. If you require additional help, please reach out to your leader or submit a ticket here.</span></p></div>

                        • Re: Alert and notification
                          adityaku Apprentice

                          Hi Meghan,

                           

                          I have tried writing a service using the above code.

                          In the service,I have assigned the above code to the variable result and declared the output as HTML.

                          But,I receive a syntax error and also the closing tags like </p> are highlighted in red.

                          Please suggest a remedy.


                          Thanks,

                          Aditya

                  • Re: Alert and notification
                    carlesc Heavyweight Champ

                    Hi Aditya,

                     

                    You can't write HTML code directly on the scripting box, you should write it on a String, something like this:

                     

                    var myHTML = "<html><head></head><body>\

                    <h1>Title</h1>\

                    Content bla bla bla <i>italic</i>\

                    </body></html>";

                     

                    the use myHTML to pass as the parameter on the mail extension.

                    • Re: Alert and notification
                      adityaku Apprentice

                      Thanks Meghan and Carles.

                      It is working now.