Information provided is not enough for me to identify the problem, please make sure that you are calling the service you have added to get properties / propertyvalues.
I do not see any bindings in the Mashup, so i am assuming that this service needs to be called when mashup is loaded, on that case please make sure Mashup loaded event is mapped to the service (for invocation of service).
Thanks and Regards,
The binding is above and it wont show the getproperties under the generated thing.
also when i press done button it wont disappear as usual when u add a thing with services to the mashup but it adds it as shown in Pic 1.
the weird thing is that i can do it with another Thing, which is created by another specific user, who does not have his email as Username.
i have also installed the nameAutoComplete extension.
thanks for your time and help