4 Replies Latest reply on Oct 21, 2016 12:44 PM by aanjan RSS
    nparikh Explorer

    Welcome | ThingWorx Community

    Dataaccess expection, Dataaccess expection, DataAccessException - Data store unknown error

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      • Re: Welcome | ThingWorx Community
        nparikh Explorer
        Execution error in service script ThingName servicename : Wrapped java.lang.RuntimeException: com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.] Cause: com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.]. It's quite often after migrating to postgreSQL

          • Re: Welcome | ThingWorx Community
            supandey Collaborator

            Hi Nirav, which version of ThingWorx are you running and on which OS? Please also check for the access rights for the drive on which the data store is located

              • Re: Welcome | ThingWorx Community
                nparikh Explorer

                Thingworx 7.2.2 hosted with PTC. It's coming only when application received 12-15 simultaneous REST calls. Basically, we are inserting into database and some of the entries are not being inserted due to this error. It didn't happen with earlier version of Thingworx 7.1.3 Neo. It's coming randomly so I doubt that access rights is an issue or not.

                  • Re: Welcome | ThingWorx Community
                    aanjan Heavyweight Champ

                    Nirav, when you say certain entries do not get added, they are called though the same user context, correct? Do you have a count of how many entries you're trying to add and how many fails? Does the user have Visibility permissions to the Persistence Provider Thing?