1 Reply Latest reply on Nov 22, 2016 4:48 AM by ???-3 RSS
    ???-3 Explorer

    EMS Tunneling is disconnected

    Hello,

     

    I installed EMS, and it successfully connected to the Platform.

    However, when I create an SSH tunnel to the EMS with Remote Access Widget,

    connection fails with following messages.

     

    1. When I click on the Remote Access Widget, WSEMS log shows

    *****************

    TUNNEL NOTIFICATION:

    ID: ************

    ThingName: TestThing

    State: STARTED

    Target: 127.0.0.1:22

    StartTime: 2016-11-22 09:15:31,976

    EndTime: Still in Progress

    Duration: 0 msec

    User: Unknown

    Bytes Sent: 0

    Bytes Rcvd: 0

    Message:

    *****************

     

    2. But after some seconds or minutes,

     

    *****************

    TUNNEL NOTIFICATION:

    ID: ************

    ThingName: TestThing

    State: ENDED

    Target: 127.0.0.1:22

    StartTime: 2016-11-22 09:14:36,793

    EndTime: 2016-11-22 09:16:07,464

    Duration: 90671 msec

    User: Administrator

    Bytes Sent: 41

    Bytes Rcvd: 0

    Message: An unrecoverable IOException occurred so the connection was closed

    *****************

     

    When I attempt to connect via localhost:16345 with TeraTerm, username/password prompt appears.

    But I can never complete login because End of Tunnel occurs before/at the same time as pressing OK button on the TeraTerm's login prompt.

     

    Does anyone have idea?

     

    -----------

    Edge

      Raspberry Pi 3

      WSEMS Version5.3.1 (Linux-ARM-HWFPU)

     

    Platform

      ThingWorx 7.0.1

     

    Network

      Wifi Router (no proxy, can establish SSH connection via 22 port directly)

     

     

    Regards,

     

    Shunsuke Yamabe