2 Replies Latest reply on Nov 29, 2016 6:41 AM by smarino RSS
    smarino Newbie

    ThingWorx Metrics Reporting Services

    Hi all.

     

    In order to activate the “ThingWorx Metrics Reporting Services”

    ·        I select the “PlatformSubsystem” element in Thingworx Composer

    ·        I checked the “Enable Metrics reporting” check box

    ·        I compiled the “PTC username” field

    ·        By using “Change Password” button, I introduced my PTC password

    When I push the “Request” button, I receive this error message.

    error.png


     

    My Thingworx server is implemented on a Linux Ubuntu 14.04 LTS Virtual Machine in Microsoft Azure cloud.

    Should I to activate some Inbound or Outbound rules in firewall?

    It is necessary to install the Thingworx Connection Server?

     

    Thank you.


    Best regards,

                      Sergio