12 Replies Latest reply on May 11, 2017 4:21 AM by mvolanti RSS
    mvolanti Apprentice

    Suddenly the AzureIoThubConnector has stopped working!!!!

    The azureiothub connector was working corectlty, but now has stopped working!!!!

     

    It seems not to be able to open WS in thingworx...

     

     

    Here is the log of the cx-server:

     

    18:51:55.255 [Thread-10] ERROR c.t.s.i.t.netty.NettyBytesChannel - Error while establishing websocket connection on channel com.thingworx.sdk.impl.transport.netty.NettyBytesChannel$2@795a2ee4.

    java.util.concurrent.TimeoutException: Timed out waiting for response

      at com.thingworx.sdk.impl.concurrent.DeadlineFuture.notifyOfTimeout(DeadlineFuture.java:81) ~[tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.notifyOfTimeout(DeadlineManager.java:132) [tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.processDeadlines(DeadlineManager.java:78) [tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.run(DeadlineManager.java:47) [tw-sdk-core-1.2.0.5.jar:na]

      at java.lang.Thread.run(Thread.java:745) [na:1.8.0_92]

    18:51:55.260 [Thread-10] ERROR c.t.f.i.AbstractManyPlatformWebSocketFabric - Failure while connecting to platform: endpoint=ws://localhost:8080/Thingworx/WS

    java.util.concurrent.TimeoutException: Timed out waiting for response

      at com.thingworx.sdk.impl.concurrent.DeadlineFuture.notifyOfTimeout(DeadlineFuture.java:81) ~[tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.notifyOfTimeout(DeadlineManager.java:132) ~[tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.processDeadlines(DeadlineManager.java:78) ~[tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.run(DeadlineManager.java:47) ~[tw-sdk-core-1.2.0.5.jar:na]

      at java.lang.Thread.run(Thread.java:745) ~[na:1.8.0_92]

    18:51:55.361 [Thread-10] ERROR c.t.s.i.t.netty.NettyBytesChannel - Error while establishing websocket connection on channel com.thingworx.sdk.impl.transport.netty.NettyBytesChannel$2@156f3d21.

    java.util.concurrent.TimeoutException: Timed out waiting for response

      at com.thingworx.sdk.impl.concurrent.DeadlineFuture.notifyOfTimeout(DeadlineFuture.java:81) ~[tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.notifyOfTimeout(DeadlineManager.java:132) [tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.processDeadlines(DeadlineManager.java:78) [tw-sdk-core-1.2.0.5.jar:na]

      at com.thingworx.sdk.impl.concurrent.DeadlineManager.run(DeadlineManager.java:47) [tw-sdk-core-1.2.0.5.jar:na]

      at java.lang.Thread.run(Thread.java:745) [na:1.8.0_92]

     

     

     

    I tried to:

     

    -Reboot

    -Stop the firewall

     

    but nothing..

     

    Can you help me Please????

      • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
        sharmon Creator

        Can you make a connection to http://localhost:8080/Thingworx/Composer?

            • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
              sharmon Creator

              Well, we know your local instance is up, then. We're getting a timeout, so maybe the URI in the config file has a slight error. I feel like we would get an authentication error if the API key had been wiped out by an upgrade (or something like that), but it's worth making sure the appKey you're using is still in your ThingWorx instance, too. We should look at the URI configured in your azure-iot.conf file. Mine's in the /conf dir of my Azure IoT Connector app. Here's the ThingWorx section:

               

                transport.websockets {
                      // ThingWorx platform application key
                      app-key = "xxxxxxxx-005e-49ed-8d7a-xxaxxxxxxxa"
              
              
                      // One or more platforms can be specified here, comma separated
                      platforms = "wss://twxazuredemo.cloudapp.net:443/Thingworx/WS"
                  }
              

               

              Your error trace makes me think you're not using ssl, so your platform's entry should probably look more like ws://localhost:8080/Thingworx/WS .

               

              Let's check all that, and continue, if we don't find an issue.

                • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
                  mvolanti Apprentice

                  My conf is correct and worked correctly 2 day ago....

                   

                   

                      transport.websockets {

                          // ThingWorx platform application key

                          app-key = "ec9eca41-2623-4549-9698-d9463582b759"

                   

                   

                          // One or more platforms can be specified here, comma separated

                          platforms = "ws://localhost:8080/Thingworx/WS"

                      }

                  }

                   

                  I don't know, but Thingworx is no longer able to open a WS, beacuse i tried with simply connection server and with iot gateway by KepserverEX but nothing!!

                  • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
                    mvolanti Apprentice

                    I think that probably the problem is in azure cloud where my Virtual Machine with thingworx having the issue that I mentioned.

                     

                    I tried to install another Thingworx in local with the same configuration and works perfectly!

                     

                    I don't know where can I find something about was changed..

                     

                    Any suggestion?

                     

                     

                    Thanks

                    • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
                      mvolanti Apprentice

                      Maybe the problem is caused by this:

                      I have the same error yet:

                       

                      15:35:42.335 [Thread-10] ERROR c.t.f.i.AbstractManyPlatformWebSocketFabric - Failure while connecting to platform: endpoint=ws://localhost:8080/Thingworx/WS

                      java.util.concurrent.TimeoutException: Timed out waiting for response

                        at com.thingworx.sdk.impl.concurrent.DeadlineFuture.notifyOfTimeout(DeadlineFuture.java:81) ~[tw-sdk-core-1.2.0.5.jar:na]

                        at com.thingworx.sdk.impl.concurrent.DeadlineManager.notifyOfTimeout(DeadlineManager.java:132) ~[tw-sdk-core-1.2.0.5.jar:na]

                        at com.thingworx.sdk.impl.concurrent.DeadlineManager.processDeadlines(DeadlineManager.java:78) ~[tw-sdk-core-1.2.0.5.jar:na]

                        at com.thingworx.sdk.impl.concurrent.DeadlineManager.run(DeadlineManager.java:47) ~[tw-sdk-core-1.2.0.5.jar:na]

                        at java.lang.Thread.run(Thread.java:745) ~[na:1.8.0_92]

                        • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
                          sharmon Creator

                          Everything looks OK. Given the sudden appearance of this problem, perhaps some configuration item for AWS websocket connections has changed. I think, in this case, Support might lead you to the fastest resolution. If there's an issue that will affect other clients and partners, it will be a help to them, too. Sorry I couldn't solve it here.

                            • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
                              mvolanti Apprentice

                              I put in trace mode  the comunication-Log and i found this:

                               

                               

                              2016-12-07 09:05:13.956+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 0]

                              2016-12-07 09:05:13.956+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-1] (CONNECTION) Server WebSocket OPEN [session id: 3]

                              2016-12-07 09:05:13.956+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-10] (CONNECTION) Server WebSocket OPEN [session id: 4]

                              2016-12-07 09:05:13.956+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket OPEN [session id: 2]

                              2016-12-07 09:05:13.956+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-4] (CONNECTION) Server WebSocket OPEN [session id: 1]

                              2016-12-07 09:05:49.492+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket CLOSED [session id: 0, reason: CloseReason: code [1006], reason [An existing connection was forcibly closed by the remote host]]

                              2016-12-07 09:05:49.492+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket CLOSED [session id: 3, reason: CloseReason: code [1006], reason [An existing connection was forcibly closed by the remote host]]

                              2016-12-07 09:05:49.492+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-9] (CONNECTION) Server WebSocket CLOSED [session id: 2, reason: CloseReason: code [1006], reason [An existing connection was forcibly closed by the remote host]]

                              2016-12-07 09:05:49.492+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-10] (CONNECTION) Server WebSocket CLOSED [session id: 4, reason: CloseReason: code [1006], reason [An existing connection was forcibly closed by the remote host]]

                              2016-12-07 09:05:49.508+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket CLOSED [session id: 1, reason: CloseReason: code [1006], reason [An existing connection was forcibly closed by the remote host]]

                              2016-12-07 09:08:17.212+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 5]

                              2016-12-07 09:08:17.212+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 6]

                              2016-12-07 09:08:17.227+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 7]

                              2016-12-07 09:08:17.227+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 8]

                              2016-12-07 09:08:17.227+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-10] (CONNECTION) Server WebSocket OPEN [session id: 9]

                              2016-12-07 10:47:25.358+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket OPEN [session id: a]

                              2016-12-07 10:50:20.829+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-12] (CONNECTION) Server WebSocket OPEN [session id: b]

                              2016-12-07 10:51:38.034+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-9] (CONNECTION) Server WebSocket CLOSED [session id: b, reason: CloseReason: code [1006], reason [null]]

                              2016-12-07 11:06:06.340+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: WebSocket background processing] (CONNECTION) Server WebSocket CLOSED [session id: a, reason: CloseReason: code [1006], reason [The WebSocket session timeout expired]]

                              2016-12-07 11:43:27.063+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-12] (CONNECTION) Server WebSocket OPEN [session id: c]

                              2016-12-07 11:44:33.532+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-12] (CONNECTION) Server WebSocket CLOSED [session id: c, reason: CloseReason: code [1006], reason [null]]

                              2016-12-07 11:55:52.122+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-12] (CONNECTION) Server WebSocket OPEN [session id: d]

                              2016-12-07 11:55:52.356+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-6] (CONNECTION) Server WebSocket CLOSED [session id: d, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 11:55:57.778+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket OPEN [session id: e]

                              2016-12-07 12:00:01.601+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: WebSocket background processing] (CONNECTION) Server WebSocket CLOSED [session id: e, reason: CloseReason: code [1006], reason [The WebSocket session timeout expired]]

                              2016-12-07 12:13:16.627+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-9] (CONNECTION) Server WebSocket OPEN [session id: f]

                              2016-12-07 12:16:34.910+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket CLOSED [session id: f, reason: CloseReason: code [1006], reason [null]]

                              2016-12-07 12:23:01.347+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket OPEN [session id: 10]

                              2016-12-07 12:23:28.290+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-1] (CONNECTION) Server WebSocket CLOSED [session id: 10, reason: CloseReason: code [1006], reason [null]]

                              2016-12-07 14:13:43.097+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket OPEN [session id: 11]

                              2016-12-07 14:13:43.331+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket CLOSED [session id: 11, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 14:13:48.929+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket OPEN [session id: 12]

                              2016-12-07 14:16:43.156+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket CLOSED [session id: 12, reason: CloseReason: code [1006], reason [null]]

                              2016-12-07 15:05:23.728+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket OPEN [session id: 13]

                              2016-12-07 15:06:40.108+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-4] (CONNECTION) Server WebSocket CLOSED [session id: 13, reason: CloseReason: code [1006], reason [null]]

                              2016-12-07 15:09:36.000+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 14]

                              2016-12-07 15:09:56.189+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: WebSocket background processing] (CONNECTION) Server WebSocket CLOSED [session id: 14, reason: CloseReason: code [1006], reason [The WebSocket session timeout expired]]

                              2016-12-07 15:26:29.612+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-6] (CONNECTION) Server WebSocket OPEN [session id: 15]

                              2016-12-07 15:26:29.847+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] (CONNECTION) Server WebSocket CLOSED [session id: 15, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:26:35.400+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] (CONNECTION) Server WebSocket OPEN [session id: 16]

                              2016-12-07 15:26:35.557+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket CLOSED [session id: 16, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:26:40.914+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 17]

                              2016-12-07 15:26:41.018+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket CLOSED [session id: 17, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:26:46.386+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] (CONNECTION) Server WebSocket OPEN [session id: 18]

                              2016-12-07 15:26:46.500+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket CLOSED [session id: 18, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:26:52.335+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 19]

                              2016-12-07 15:26:52.446+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket CLOSED [session id: 19, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:26:57.746+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-4] (CONNECTION) Server WebSocket OPEN [session id: 1a]

                              2016-12-07 15:26:57.862+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket CLOSED [session id: 1a, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:03.360+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket OPEN [session id: 1b]

                              2016-12-07 15:27:03.506+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-6] (CONNECTION) Server WebSocket CLOSED [session id: 1b, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:08.825+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-4] (CONNECTION) Server WebSocket OPEN [session id: 1c]

                              2016-12-07 15:27:08.934+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-12] (CONNECTION) Server WebSocket CLOSED [session id: 1c, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:14.264+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket OPEN [session id: 1d]

                              2016-12-07 15:27:14.366+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-4] (CONNECTION) Server WebSocket CLOSED [session id: 1d, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:19.621+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket OPEN [session id: 1e]

                              2016-12-07 15:27:19.731+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-6] (CONNECTION) Server WebSocket CLOSED [session id: 1e, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:25.306+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-4] (CONNECTION) Server WebSocket OPEN [session id: 1f]

                              2016-12-07 15:27:25.431+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket CLOSED [session id: 1f, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:30.684+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket OPEN [session id: 20]

                              2016-12-07 15:27:30.809+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-1] (CONNECTION) Server WebSocket CLOSED [session id: 20, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:36.289+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-10] (CONNECTION) Server WebSocket OPEN [session id: 21]

                              2016-12-07 15:27:36.414+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-8] (CONNECTION) Server WebSocket CLOSED [session id: 21, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:41.648+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket OPEN [session id: 22]

                              2016-12-07 15:27:41.757+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-9] (CONNECTION) Server WebSocket CLOSED [session id: 22, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:47.304+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] (CONNECTION) Server WebSocket OPEN [session id: 23]

                              2016-12-07 15:27:47.413+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket CLOSED [session id: 23, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:52.664+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-12] (CONNECTION) Server WebSocket OPEN [session id: 24]

                              2016-12-07 15:27:52.773+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] (CONNECTION) Server WebSocket CLOSED [session id: 24, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:27:58.278+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket OPEN [session id: 25]

                              2016-12-07 15:27:58.388+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-6] (CONNECTION) Server WebSocket CLOSED [session id: 25, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:28:51.263+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket OPEN [session id: 26]

                              2016-12-07 15:28:51.494+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-1] (CONNECTION) Server WebSocket CLOSED [session id: 26, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:28:57.910+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] (CONNECTION) Server WebSocket OPEN [session id: 27]

                              2016-12-07 15:28:58.107+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket CLOSED [session id: 27, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:29:03.757+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-3] (CONNECTION) Server WebSocket OPEN [session id: 28]

                              2016-12-07 15:29:03.874+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] (CONNECTION) Server WebSocket CLOSED [session id: 28, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 15:29:10.085+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-11] (CONNECTION) Server WebSocket OPEN [session id: 29]

                              2016-12-07 15:29:10.213+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-6] (CONNECTION) Server WebSocket CLOSED [session id: 29, reason: CloseReason: code [1011], reason [Error [authenticating connection], Server websocket will be closed.]]

                              2016-12-07 16:04:27.588+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: localhost-startStop-2] (CONNECTION) Server WebSocket CLOSED [session id: 6, reason: CloseReason: code [1001], reason [The web application is stopping]]

                              2016-12-07 16:04:27.588+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: localhost-startStop-2] (CONNECTION) Server WebSocket CLOSED [session id: 5, reason: CloseReason: code [1001], reason [The web application is stopping]]

                              2016-12-07 16:04:27.588+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: localhost-startStop-2] (CONNECTION) Server WebSocket CLOSED [session id: 9, reason: CloseReason: code [1001], reason [The web application is stopping]]

                              2016-12-07 16:04:27.588+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: localhost-startStop-2] (CONNECTION) Server WebSocket CLOSED [session id: 7, reason: CloseReason: code [1001], reason [The web application is stopping]]

                              2016-12-07 16:04:27.603+0100 [L: INFO] [O: C.c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: ] [S: ] [T: localhost-startStop-2] (CONNECTION) Server WebSocket CLOSED [session id: 8, reason: CloseReason: code [1001], reason [The web application is stopping]]

                               

                               

                              any suggestion?

                          • Re: Suddenly the AzureIoThubConnector has stopped working!!!!
                            dsengupta-2 Explorer

                            Hi,

                             

                            I am running into the same error. can you please tell me where to look for the URL for the ThingWorx Platform endpoint?

                            I have given "ws://localhost:8080/Thingworx/WS" as the platform URL.

                             

                            Please provide me a solution to the problem.

                             

                            Thank you...