5 Replies Latest reply on Jan 11, 2018 4:42 PM by athompson RSS
    athompson Apprentice

    3D geometry disappears once loaded

    Hi All,


    I've got a problem with an experience turning off the 3D geometry once it has been loaded.  It's been set to visible, but once it has loaded, it flashes up on the screen and then disappears.  I've tried using a toggle widget to control the visibility but to no effect.  The source geometry was a SketchUp file that was exported to FBX and then brought into Studio. When I look at the PVZ file, it's made up of around 1,500 mesh entities, which doesn't seem to be too many.


    Attached is a video that shows what happens.  You can see the model (a sports stadium) flash briefly and then it's gone.


    Has anyone else had this problem before? Any ideas why?


    Many thanks,