5 Replies Latest reply on Jan 27, 2017 4:39 AM by supandey RSS
    tnayyar Creator

    Timezone Conversion

    I'm saving data in IST and butting getting other timestamp.

     

    What could be the reason and resolution?

     

    Pls refer below screenshot.

     

      • Re: Timezone Conversion
        supandey Collaborator

        Hi Tarun, from where are you getting this timestamp? is it sent by an Edge device? Where is the Thingworx server running? BTW is this a Stream/Value Stream?

          • Re: Timezone Conversion
            tnayyar Creator

            Hi Sushant,

             

            What do you mean by "Where"? Location/Timezone of machine?

              • Re: Timezone Conversion
                supandey Collaborator

                Well ultimately that would be the question whats the location of ThingWorx server if its hosted or you have a local installation. But its also important to note where you getting those values from?

                  • Re: Timezone Conversion
                    tnayyar Creator

                    TWX is installed in Eastern Time Zone and Data is also coming from SQL (EST) only.

                    Whenever data is saved,it should be saved according to local timezone of the Browser (Data should be visible according to local time zone of the user).Isn't?

                      • Re: Timezone Conversion
                        supandey Collaborator

                        I believe you will have to convert the timezone based on the client's timezone so that it displays the local time, what it looks like to me is that the data is directly getting processed on the server side thus its picking up the timezone information of the server/or from where ever the data is getting pushed into ThingWorx server. It would hold the same if the data is being pushed by an edge device to a Stream/ValueStream - the timezone of the device will be picked up and transferred to the ThingWorx Server.