3 Replies Latest reply on Mar 22, 2017 2:56 PM by giri RSS
    rmostafa Newbie

    FBX file conversion

    I got a file from a client which ends of ".fbx".

    Thingworxs Studio is loading it as resource.

    It converts (try to converts) the fbx to a readable format, but it fails somehow. I do not get any result.

    Does anybody have experiences around conversion?

     

    thanks in advance

    Reda

     

      • Re: FBX file conversion
        dupatel Creator

        Reda Mostafa : It is a normal behavior as the Resources tab in Thingworx Studio allows us to add different resources such as CAD files, image files, audio files. Could you please confirm the Studio version you are using and do you see the same behavior while selecting option "Run CAD Optimizer" ?

         

        Do you see any errors/warnings inside Thingworx Studio logs ?

         

         

        -Durgesh

          • Re: FBX file conversion
            rmostafa Newbie

            this is the error log extract:


            ThingworxStudio Version:

            Version 1.10 (0.1.14.1237)


            with CAD Conversion:

            taskmanager

            conversion is running

            20 to 25 CPU utilization

            error after ~ 5 minutes


            ERROR LOG from yesterday:

             

            ... lots of similar lines ....

            ...

            ...

            ..

            17:50:14] !!! NEW APPEARANCE IGNORED!!!

            [17:50:14] fbx2pv Warning: 2 appearances with the same name [Color 1Translucent(0.00)] but different characteristics.

            [17:50:14] !!! NEW APPEARANCE IGNORED!!!

            [17:50:14] fbx2pv Warning: 2 appearances with the same name [Color 1Translucent(0.00)] but different characteristics.

            [17:50:14] !!! NEW APPEARANCE IGNORED!!!

            [17:50:14] fbx2pv Warning: 2 appearances with the same name [Color 1Translucent(0.00)] but different characteristics.

            [17:50:14] !!! NEW APPEARANCE IGNORED!!!

            [17:50:14] fbx2pv Warning: 2 appearances with the same name [Color 1Translucent(0.00)] but different characteristics.

            [17:50:14] !!! NEW APPEARANCE IGNORED!!!

            [17:50:14] info: [twx-studio:resourceService] Error running converter:  Error: stdout maxBuffer exceeded

            [17:50:14]    at Socket.<anonymous> (child_process.js:259:14)

            [17:50:14]    at emitOne (events.js:96:13)

            [17:50:14]    at Socket.emit (events.js:188:7)

            [17:50:14]    at readableAddChunk (_stream_readable.js:176:18)

            [17:50:14]    at Socket.Readable.push (_stream_readable.js:134:10)

            [17:50:14]    at Pipe.onread (net.js:548:20)

            [17:50:14] warn: [twx-studio:resourceService] cad file already removed D:\Users\rmostafa\Documents\ThingWorxStudio\Projects\NewTry\src\phone\resources\Uploaded\Chiller_Plant_Layout_09Feb2016.fbx

             

            This is still not working, the user does not get any feedback while the conversion is running in the background.

            This morning the conversion ended with the same error.

            You select "Add" and then close the import window and nothing happens

             

            hope it helps to improve usability and me to convert the file