when we speak about Creo we need to clarify which product? Creo View, Creo View Express or Creo Parametric?
If I suppose that you do use Creo Parametric (the more complex product as mention above) . In this case we need to know is there some error message for example . some think like no license error ... etc. You can check in this case (Creo Parametric):
- is there a new trail file in the directory?
- is there a new entry in the std.out or std.err?
-is there a traceback.txt file?
What is the information in this files?