Getting error on adding organization to ant entity visibility. Error Retrieving Organization.
Which ThingWorx version and Tomcat version you are on?
Are you getting any error in logs?
Please check your Tomcat logs too.
Bhuwaneshwar, with what type of user account are you logged in when you see that error? could you please also check the application log for more info on that?
I am using 7.3 version and logged in as Administrator user. No such error on log?
Could you please share your Tomcat version too?
Hi Bhuwaneshwar Gupta
Please refer to the following article; it talks about the same error: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS256326&lang=en_US
Please share the exact subversion like Tomcat 8.0.33
Tomcat version 8.5 and Thingworx version 7.3.1-b39
Exact tomcat version : 8.5.11
Hi Bhuwaneshwar Gupta,
Tomcat version 8.5.11 is not supported. Try downgrading the Tomcat to version 8.0.33
Refer to following document for ThingWorx 7.4.0 System requirements: http://support.ptc.com/WCMS/files/172625/en/ThingWorx_Core_7.4_System_Requirements_1.0.pdf
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