19 Replies Latest reply on Jun 8, 2017 6:56 PM by athompson RSS
    ppradhan Apprentice

    Thingworx Studio Animation not working

    Hi All,


                   i am working in thingworx studio and facing problem with the animation of a (.pvz) file also have given the (.pvi)  that is sequence file and using a button handled on click event to play the sequence(Animation)  but still there is nothing happening.

    Following is the error i got in Log


    [0mGET /css/ionic-combined.css  [36m304  [0m2.226 ms - - [0m

    [0mGET /favicon.ico  [36m304  [0m0.708 ms - - [0m





                  attaching the file (.pvz) please help me in the same.




    Thanks & Regards

    Pravin Pradhan


    Message was edited by: pravin pradhan

      • Re: Thingworx Studio Animation not working
        dupatel Creator

        pravin pradhan : It seems the attachment is missing so request you to please share the .pvz file to assist you with the issue ?



        • Re: Thingworx Studio Animation not working
          tparker Newbie

          I am having the same problem. It is likely because we are using an animation not a sequence.


          This is a problem as you cannot import mechanism data into a sequence, amongst other reasons.


          This is my process after creating the animation in Creo Illustrate.


          I've never seen an animation play in ThingWorx studio, only sequences. Is it possible to play animations and if so how?

          • Re: Thingworx Studio Animation not working
            rolandr Explorer

            In this case we have two different functionality. Ok in both cases there is a PVI file inside  the pvz file when we publish from Illustrate to PVZ file but there is an essential difference.

            > in the one case we have created the figure by  creating of different steps - using the Creo Illustrate effects and translations +rotations and giving a time interval for each step - so we define of the time duration of the step

            > in the other case we create an animation using an .fra file coming from   mechanism design

            20-05-2017 19-45-07.jpg

            The fra file contains a frames of matrixes for the  different components. The whole animation  defines  a particular number of frames so that between every frames is a exact the same time persiod. When we look in the piv file created for the animation -there  seem that this matrix data is overlooked in the pvi file for the animation figure.

            > the sequences effects seem to use step location which is some kind of euler transformation.

            So fact is that behind the both pvi file is a different syntax and I believe that  animation is not supported because I already heard statement that fra file is not supported but this animation is a kind of fra file import.

            May be will be a good idea if this could be checked by PTC development.


              • Re: Thingworx Studio Animation not working
                ppradhan Apprentice

                Hi Roland Raytchev  please help me to understand, i created a PVZ and PVI file which i have already attached but as you said it should be sequence and not .fra as i know its not .fra and has a time interval for each step still its not working on Thingworx studio can you help me to understand what i am missing in the same.


                Note = I can see the 3D product on Screen (PVZ) but when i mapped it to button(OnClick) -> play (or play all both tried) still on preview there is no effects (just can see first step)

                Ankit GuptaThingWorx Studio

                  • Re: Thingworx Studio Animation not working
                    rolandr Explorer

                    Hi Pravin,

                    yes, it was not  may be not quite correct where I asumed that you have used an animiaton created with a fra file. I did not consider that you can also create an animation in Creo Illustrate  without to use   a *.fra file!

                    So let consider what is possible.

                    -> creo Illustrate we  can create some animated sequence in 2 way.

                    - the first way what will create a *.pvi file and this pvi file is working also in studio -> is to create   first a figure and then to go the sequence tab and create some steps



                    - the other way what seems currently to create a *.pvi which is not working in Studio --> is to use anmation

                    There are two option to create an animation in Creo Illustrate. The one I mention was to use a *.fra file which you can import

                    and ase developer states this is not supported yet!

                    - here I forgot in my last replay the option to create the whole animation inside the Creo Illustrate Interface. So this mean that *.pvi of animation which is created in the animation tab will also not work in Studio - so my founding when I tested it.

                    I tested such animation in Creo Illustrate 4.0 and my experience was that when we specify the *.pvi (coming form the animation) in the Sequnece URL

                    in this case it display the finish animation status - so as the model played the animation

                    When I tested you model - it show the unchanged the model -but my be this is caused by the usage of different Creo Illustrate version (I used now the 4.0 could not found the 4.1 for download)

                    But so far I understand the Developer statement it should work because it is fully  created inside the Creo Illustrate interface. So I think this should be reported.

                    One additional think what we can do is to check what is so different in the both pvi files... I am considering to create a very simple animation and sequence performing the same thing an to check what is the difference in the syntax. May be adding some additional fake tag could help...

                • Re: Thingworx Studio Animation not working
                  rolandr Explorer

                  We asked the PTC development and received the following answer:


                  ->only supported pvi at the moment are those authored using Creo Illustrate;

                  ->other animations will be recognized (because of the file extension) but not played, as you have seen in the report.

                  ->PTC does have plans to support this in the next future but there is no fixed date yet.

                    • Re: Thingworx Studio Animation not working
                      athompson Apprentice

                      I saw a presentation late last year that showed plans for Creo Illustrate 4.1 to support the import of FRA files from Creo Parametric into Creo Illustrate sequences.  At the moment, they can only be imported into animations, which are not supported by ThingWorx Studio.  So as long as this functionality makes it into 4.1 (fingers crossed) it could provide a fix for people who want to show an animation created in Creo Parametric in an experience.


                      But it would be nice to see Creo Illustrate Animations supported in Studio.

                        • Re: Thingworx Studio Animation not working
                          athompson Apprentice

                          Unfortunately, it seems that the ability to import a FRA file of an animation from Creo Parametric into a sequence isn't going to happen with Illustrate 4.1.

                            • Re: Thingworx Studio Animation not working
                              rolandr Explorer

                              Hi Allan,

                              today I was in meeting where in a presentation was shortly  mentioned that end of June or  Middle of July a new version should be released which will be able to handle animations

                              So what I am not sure - where this functionality will be implemented: on the Thingworx Studio side or on the Creo Illustrate side. There was also a discussion about some interactions created in Illustrate what I do find in my Creo Illustrate version (4.0) – so this points more than for Illustrate but  still what I believe is that this will be on the ThingWorx side. Because we have already a *.pvi created in the Creo Animation (by Creo Issusltarte UI or imported by *.fra file)  so that we need only an engine which could play it … but as mention we need to wait and see…



                                • Re: Thingworx Studio Animation not working
                                  athompson Apprentice

                                  Hi Roland,


                                  I'm guessing that the ability to handle the animations will be on the ThingWorx Studio side.  I want to do the same thing you are trying - use an animation of an engine done in Creo Parametric in an AR experience.  So I can export out the FRA file from Parametric and import it into an animation in Illustrate.  But the problem is that when I export out from Illustrate, Studio cannot use the PVI file for an animation.  Last year,there was talk that Illustrate 4.1 would allow you to import a FRA file into a sequence, but it's been confirmed that that bit of functionality did not make it in.   It might be in there in the next release at the end of this year, so until then, the only solution will be if Studio can use a PVI file created from an animation in Illustrate.  I really hope that's the case.