1 Reply Latest reply on May 16, 2017 11:43 AM by polinao RSS
    mvolanti Apprentice

    Erorr in Thingworx 7.4 installation

    Hi i followed the guide of MS SQL installation.

     

    Tomcat start correctly,

     

    but Thingworx not started.

     

    Here my thingworx log :

     

    2017-05-16 16:18:10.199+0200 [L: ERROR] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Connections could not be acquired from the underlying database!]

    2017-05-16 16:18:10.216+0200 [L: INFO] [O: c.t.p.p.PersistenceProvider] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Connection ThingworxPersistenceProvider, type MssqlPersistenceProviderPackage stopped

    2017-05-16 16:18:10.217+0200 [L: WARN] [O: c.t.p.p.PersistenceProvider] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Could not find persistenceProviderPackage MssqlPersistenceProviderPackage and thus could not stop data processing

    2017-05-16 16:18:10.222+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Unable to initialize and start system: Connections could not be acquired from the underlying database!]

    2017-05-16 16:18:10.222+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] *** Web Application STATE is being set to ERROR! ***

    2017-05-16 16:18:29.798+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] Could not handle request

    2017-05-16 16:19:18.410+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-9] Could not handle request

    2017-05-16 16:19:29.454+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] Could not handle request

    2017-05-16 16:23:24.514+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] Could not handle request

    2017-05-16 16:23:57.938+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] Could not handle request

    2017-05-16 16:39:00.524+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] WebApp stopping:

    2017-05-16 16:39:00.525+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ThingWorx Web Application STATE is in ERROR, so normal shutdown logic may fail!

    2017-05-16 16:39:00.525+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ========================================

    2017-05-16 16:39:00.532+0200 [L: ERROR] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Error Attempting To Stop Scheduler: null

    2017-05-16 16:39:00.532+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ========================================

    2017-05-16 16:39:00.532+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Stopping Platform Subsystems

    2017-05-16 16:39:00.532+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ========================================

    2017-05-16 16:39:00.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Thingworx Server Application...OFF

    2017-05-16 16:39:00.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Thingworx Server Application...Cleaned up

    2017-05-16 16:39:00.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] WebApp OFF [server = Apache Tomcat/8.0.38]

    2017-05-16 16:39:00.534+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Error getting ApplicationContext: {}null

    2017-05-16 16:39:33.530+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx Version Information

    2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] majorVersion = 7

    2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] minorVersion = 4

    2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] revision = 0

    2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] build = b159

    2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] schemaVersion = 940

    2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx System Environment Settings

    2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS: Windows Server 2012 R2

    2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS arch: amd64

    2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS version: 6.3

    2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Total Processors: 12

    2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default encoding: UTF-8

    2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA vendor: Oracle Corporation

    2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA version: 1.8.0_121

    2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA install location: C:\Program Files\Java\jre1.8.0_121

    2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JVM Max Memory: 2048 (MB)

    2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] WebApp starting...

    2017-05-16 16:39:34.612+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] HA mode not enabled. Initializing and starting in standalone mode.

    2017-05-16 16:39:34.613+0200 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Name = ThingworxPersistenceProvider

    2017-05-16 16:39:34.613+0200 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Package Name = MssqlPersistenceProviderPackage

    2017-05-16 16:39:34.633+0200 [L: INFO] [O: c.t.p.m.MssqlDatasource] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Reading configuration from configTableCol

    2017-05-16 16:39:35.002+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Managers...INITIALIZED

    2017-05-16 16:39:35.005+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Database initialization started...

     

     

     

     

    any suggestion?

     

    Thanks