Theresa are you seeing this on all the browsers? BTW, is this a trail ThingWorx installation? Did you check the Developer console for e.g. in Chrome you can open it with F12 to see if it's logging any error there
Could you also add the information which version of Google Map widget you're working with?
hey Sushant Pandey!
Yes I have this problem on all browsers.
Yes I am using the 120-Trial Edition of ThingWorx.
This is what my console says:
Unfortunately, I was not able to retrieve the version of the google maps widget I am using.
Thank you for your help!