E. Boer In most cases, even the low-size (optimized) model should work well in HoloLens, unless it is too big. For the better performance, we recommend to have a 3d model with 200k polygons, something more than that might cause some issues.
@giri When I view an 3D-model exported from Creo Parametric as STEP and imported into ThingWorx and publilshed it, it is at the highest resolution / quality, because when I view it with the hololens, the model is perfect, shafts are really shafts.
When I publish the model directly from Creo parametric and I select the lowest resolution / quality the shafts becomes a multi surface cylinder. Even holes becomes square holes.
So it would be nice to be able to select the quality of the model when importing it into ThingWorx Studio. Are there already some options to tweak this? How or where can I check how many polygons I have?