Was able to import files and extensions without a problem earlier this week and not I just receive this message.
What is your Thingworx platform version and what is the extension you are trying to install? What is the extension version? Was it downloaded from the marketplace or is it custom developed?
ThimgWorx 8.0.0 and I am completing some courses and need to import a few files from the lab and demo files.
make sure you are importing .twx and .xml files as entities, and json as data; .zip as extension (and ensure to unarchive those extensions that are double zipped)
I am but the .xml files continue to give me the same error.
Could you please give a screenshot of your upload screen? like this
Hmm could you please email me that file, not sure if those are entities. email@example.com
Just sent it
I have ThingWorx version 8.0.0. You can forward the file to me and I can try to import it.
I am able to import it with no problem. What version of thingworx are you on?
I am using 8.0.0. Looking at the log I keep getting this error.
Unable to process import: ERROR adding User with name = [ThingWorxStudent]: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
Where did you download the demo file from? It might not be compatible with 8.0
Off of ptc university and it is a course for 8.0
Did you find solution to your problem ? If yes,Can you please share the solution as I am also facing the same problem.
Sorry I did not. This was the case for any Thingworx demo files only.
Retrieving data ...