10 Replies Latest reply on Dec 31, 2017 8:48 PM by jgrey RSS
    jgrey Newbie

    Unable to connect to Composer after first time installation

    Made a first time installation of Thingworx server, and I am pretty new to IT.

    The installation seemed to go pretty well. I followed the documentation to the letter. http://support.ptc.com/WCMS/files/173115/en/Installing_ThingWorx_8.0_1.1_.pdf


    However, at the point on page 18 where the server is to be connected to the first time, the browser yielded a "problem loading page" error, i.e. couldn't establish a connection. Alternatively, it also yielded a 401 error, but this was unable to be replicated at all, and was inconsistent with the problem loading page error.


    Everything is deployed, the Tomcat service is active, and the license is in the ThingworxPlatform folder.