13 Replies Latest reply on Jul 27, 2017 6:23 PM by rshade RSS
    rshade Newbie

    Unable to read trial license file

    I'm unable to start the developer trial due to a licensing error:

     

    [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [LicensingSubsystem]

    [L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to read trial license file because Failed file open. Attempting to load as Paid license

    [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Input type mismatch.]

    [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================

    [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Invalid License file: /ThingworxPlatform/license.bin

    [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================

     

    I don't know why it's unable to open, the file permissions are correct:

     

    -rwxr-xr-x. 1 tomcat8 tomcat8 2.4K Jun 30 16:29 /ThingworxPlatform/license.bin


    Any ideas?