8 Replies Latest reply on Jul 6, 2017 4:38 AM by mthakker RSS
    laurentger Apprentice

    license renewal

    When connecting t o the console as administaot,r i have no option to update the license.

     

    So i can not acces to control advisor apps

      • Re: license renewal
        brunod Explorer

        I deployed the Manufacturing Apps extensions on a local TWX 8 deployment and I am facing the same issue. The "Hamburger" menu is not displaying the "Update License" option ...

          • Re: license renewal
            stmarchessault Apprentice

            Greetings Bruno,


            The 'Update License' option is available only in the Express / Developer license view. If you already have a ThingWorx Platform license, the Manufacturing Apps extensions can be imported into the licensed platform, and all licensing will be handled through the ThingWorx Platform.


             

            Best regards,

            Steven Marchessault

            Technical Support Engineer | Kepware Technologies

          • Re: license renewal
            stmarchessault Apprentice

            Greetings Laurent,


            Did you complete the Express installation of the ThingWorx Manufacturing Apps, or did you import the apps as an extension into an already existing and licensed ThingWorx Platform?

             

            Also, please take a screenshot of the tiles contained in your current Console view and post it to this thread.

             

             

            Best regards,

             

            Steven Marchessault

            Technical Support Engineer | Kepware Technologies