5 Replies Latest reply on Jul 11, 2017 4:13 AM by cmorfin RSS
    cmorfin Communicator

    Error "Could not load "PTC.Factory.KEPServerEX.ListServers". Reason: 403 - You don't have a valid license"

    Hi there

     

    I have imported the extension in my ThingWorx 8.0.1.

    Configure Kepserver with the info presented, but when I try to access the app mashup I get the error:

     

    Could not load "PTC.Factory.KEPServerEX.ListServers". Reason: 403 - You don't have a valid license. Ask your administrator for access to the following license feature: twx_mfg_common

     

    However when I check my license I do have twx_mfg_common:

    ManufAppLicense.png

     

    Could you tell me what can be wrong ?

    Thanks

    Christophe