3 Replies Latest reply on Jul 17, 2017 1:20 AM by anna RSS
    mp-2 Newbie

    Facing issue on starting Thingworx8 - Platform being shut down because System Ownership can not be acquired.

    2017-07-14 13:15:44.837+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-07-14 13:15:44.839+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx Version Information

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] majorVersion = 8

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] minorVersion = 0

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] revision = 1

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] build = b39

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] schemaVersion = 1000

    2017-07-14 13:15:44.840+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx System Environment Settings

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS: Windows 7

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS arch: amd64

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS version: 6.1

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Total Processors: 4

    2017-07-14 13:15:44.841+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default encoding: windows-1252

    2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA vendor: Oracle Corporation

    2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA version: 1.8.0_45

    2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA install location: C:\Program Files\Java\jdk1.8.0_45\jre

    2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JVM Max Memory: 3572 (MB)

    2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

    2017-07-14 13:15:44.842+0530 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] WebApp starting...

    2017-07-14 13:15:44.842+0530 [L: WARN] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Please note.  Default character is set to Cp1252.  It should be [UTF-8]. Please use the VM argument [-Dfile.encoding=UTF-8] in your application server startup script

    2017-07-14 13:15:45.318+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] HA mode not enabled. Initializing and starting in standalone mode.

    2017-07-14 13:15:45.318+0530 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Name = ThingworxPersistenceProvider

    2017-07-14 13:15:45.318+0530 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Package Name = PostgresPersistenceProviderPackage

    2017-07-14 13:15:45.330+0530 [L: INFO] [O: c.t.p.p.PostgresDatasource] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Reading configuration from configTableCol

    2017-07-14 13:15:45.792+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Managers...INITIALIZED

    2017-07-14 13:15:45.796+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Database initialization started...

    2017-07-14 13:15:46.311+0530 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] System ownership locking started...

    2017-07-14 13:15:46.342+0530 [L: ERROR] [O: c.t.p.p.PostgresDocumentModelDriver$SystemDocumentModelInformation] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Platform being shut down because System Ownership can not be acquired.

    2017-07-14 13:15:46.342+0530 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.