3 Replies Latest reply on Jul 20, 2017 4:54 AM by pascal_kardex RSS
    pascal_kardex Explorer

    Encountered an error retrieving a Thing in Composer

     

    Dear all. We constantly receive the error "encountered an error retrieving <Thing>" when opening the composer when the server runs for a certain amount of time. Restarting the Tomcat and recreating the thing helps. However we are productive now and cannot restart the server every 48 hours. What should be done?

     

    On the Frontend of Utilities when a Thing shows this behavior, we cannot change the properties, e.g. we cannot change the alerts.

     

    There is nothing concrete in the application log. The Error is empty.

     

     

    Help Appreciated.