8 Replies Latest reply on Aug 4, 2017 9:25 AM by stmarchessault RSS
    jdecremps Newbie

    License issue on Manufacturing Apps re-install during valid license period

    Hi,

    I uninstalled Manufacturing Apps Express after one day of usage.

    I'm not able to reinstall through Express installer during the valid period.

     

    Application.log says:

     

    2017-07-31 11:21:57.451+0200 [L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to read trial license file because Storage anchor break found. Attempting to load as Paid license

    2017-07-31 11:21:57.464+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Input type mismatch.]

    2017-07-31 11:21:57.465+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================

    2017-07-31 11:21:57.465+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Invalid License file: C:\PTC\ThingWorxManufacturingApps\ThingworxPlatform\license.bin

    2017-07-31 11:21:57.465+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================

    2017-07-31 11:21:57.465+0200 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.


    Is there a solution ?

    Thanks

    Julien