5 Replies Latest reply on Sep 1, 2017 10:56 AM by vladimirros RSS
    ydai Newbie

    HTML5 Video error

    HI

    I import the HTML5Video widget to ThingWorx platform, and the extension management shows it imports successfully. But when I want to show the local video (.mp4 file), I am sure I set the right file location. the Mashup shows nothing. I refresh the ThingWorx platform, reload the widget again and again

    And the application log shows nothing.

    But the page Show/Hide log tells me that:

     

    12:36:30 ERROR - TW.Runtime.Workspace.Mashups.getWidget exception loading widget {   name: Error,12:36:30 ERROR - TW.Runtime.Workspace.Mashups.getWidget exception loading widget {   name: Error,   message: HTML5Videodoesn't exist   message: HTML5Videodoesn't exist

     

    My Thingworx platform version: 7.1.2-b6. Looking forward to you reply. Thanks a lot.