Also , check if the location of ThingworxStorage and ThingworxBackupStorage has been moved from the default location C:\ . If so, then the location needs to be mentioned in the platfom-settings.json file . For example:
Thanks for replying .
1.My PostgreSQL version is 9.4 attaching the screenshots for the same in below attached file .
2.About the platform.settings i have tried changing the password with 'password ' and with 'admin1234' which is my postgres password while installing PostgreSQL
3.The location of my Thingworx storage and ThingworxbackupStorage is same which is in C:\ ,but i have installed PostgreSQL in another drive and also specified the location in the environment variable 'THINGWORX_PLATFROM_SETTINGS'.
Kind Regards ,