3 Replies Latest reply on Sep 22, 2017 3:51 AM by cmorfin RSS
    nyun Newbie

    uninstall thingworx trial edition 8.0

    Hi,

     

    After I got an error during installation, I failed to intall thingworx trial edition.

    So I want to reinstall it but I can't do it.

    When I execute installer, following error message is shown.

     

    "There has been an error. Please uninstall the old ThingWorx Trial Edition installation."

     

    But I can't find uninstall.exe in the installation directory..

     

    Please let me know how to uninstall.

      • Re: uninstall thingworx trial edition 8.0
        cmorfin Communicator

        Hi Nayoung Yun

         

        If you select Start > Program, do you have a ThingWorx Trial Edition menu ?

        If yes, what do you see in there , you should have a thingworx trial edition uninstall menu.

         

        Thank you

        Kind regards

        Christophe

          • Re: uninstall thingworx trial edition 8.0
            psanta Newbie

            Hello Everybody,

             

            I have got the same problem here.

            I downloaded the Thingworx Trial Edition Installer, attempted to install it, but i got an error message that i have to install Docker community edition. So I closed the installation, and set up the latest version of Docker, then I tried to install Thingworx again and it immediately returned with an error message:

            "There has been an error. Please uninstall the old ThingWorx Trial Edition installation.".


            In 'Programs and Features' there aren't any Thingworx programs that I could uninstall.

            I have also tried to delete the Trial Edition Installer and download it again, but it returns with the same error message.

             

            Any ideas?

             

            Thanks,

            Peter Santa