8 Replies Latest reply on Oct 6, 2017 3:13 PM by jdass RSS
    shariharan Newbie

    Where can I find the Thingworx.war file??

    I'm trying to run a local instance of the thingworx application on a windows machine and to do this, I'm following this guide: https://support.ptc.com/WCMS/files/169063/en/Installing_ThingWorx_6.6_1.pdf

     

    I've installed all prerequisites including Thingworx 8.1. Please help me find the Thingworx.war file that has to be placed in the Tomcat installation location.

     

    Thanks in advance.

     

    Regards,

    Ram

      • Re: Where can I find the Thingworx.war file??
        jdass Apprentice

        Hi Ram,

         

        You can download any version of the ThingWorx  platform from the PTC Support site .

        https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWX

         

        Once you download the appropriate version , you can find the Thinworx.war file by unzipping the downloaded package.

         

        What version of ThingWorx are you trying to install? 6.6 or 8.1?

        • Re: Where can I find the Thingworx.war file??
          jdass Apprentice

          Could you attach the Application logs present in ThingworxStorage/logs folder?

            • Re: Where can I find the Thingworx.war file??
              shariharan Newbie

              Here's a snippet of the file:

               

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem ValueStreamProcessingSubsystem is starting

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [ValueStreamProcessingSubsystem]

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem ValueStreamProcessingSubsystem is started

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem WSCommunicationsSubsystem is starting

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [WSCommunicationsSubsystem]

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.c.p.m.DispatchingServerCommunicationModule] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Registering as EndpointBinding Registry Observer

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.c.c.m.CommunicationModuleBase] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Started DispatchingServerCommunicationModule [Running: true]

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem WSCommunicationsSubsystem is started

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem UserManagementSubsystem is starting

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [UserManagementSubsystem]

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem UserManagementSubsystem is started

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem TunnelSubsystem is starting

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [TunnelSubsystem]

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem TunnelSubsystem is started

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem MessageStoreSubsystem is starting

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [MessageStoreSubsystem]

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem MessageStoreSubsystem is started

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem LicensingSubsystem is starting

              2017-10-06 14:16:34.376-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [LicensingSubsystem]

              2017-10-06 14:16:35.670-0400 [L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] License Server could not process request

              2017-10-06 14:16:35.749-0400 [L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] License Server could not process request

              2017-10-06 14:16:35.814-0400 [L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] License Server could not process request

              2017-10-06 14:16:35.892-0400 [L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] License Server could not process request

              2017-10-06 14:16:35.892-0400 [L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to fetch license file with device id b1c294ca-eaa7-401b-8f1e-b5d730abe775

              2017-10-06 14:16:35.892-0400 [L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to connect to the PTC license server.  Please make sure the LicensingConnectionSettings settings in the platform-settings.json in the ThingworxPlatform directory are correct. If your server is not connected to the internet please use the request file licenseRequestFile.txt created in the ThinworxPlatform directory to do a manual install of the license

              2017-10-06 14:16:35.892-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem LicensingSubsystem is started

              2017-10-06 14:16:35.892-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem FederationSubsystem is starting

              2017-10-06 14:16:35.892-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [FederationSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem FederationSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem LoggingSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [LoggingSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem LoggingSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem AlertProcessingSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [AlertProcessingSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.a.AlertProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Alert Processor...

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem AlertProcessingSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem ExtensionSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [ExtensionSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem ExtensionSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem ExportImportSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [ExportImportSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem ExportImportSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem IntegrationSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [IntegrationSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem IntegrationSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem PlatformSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [PlatformSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem PlatformSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem EventProcessingSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [EventProcessingSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.e.EventProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Event Router...

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem EventProcessingSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem StreamProcessingSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [StreamProcessingSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem StreamProcessingSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem WSExecutionProcessingSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [WSExecutionProcessingSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem WSExecutionProcessingSubsystem is started

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem FileTransferSubsystem is starting

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.Subsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting Subsystem [FileTransferSubsystem]

              2017-10-06 14:16:35.907-0400 [L: INFO] [O: c.t.s.s.f.e.TransferTracker] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Creating new Transfer Tracker

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem FileTransferSubsystem is started

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Subsystem SCIMSubsystem autostart is off

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] MessageStore Subsystem Settings

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ----------------------------------------

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thread Pool Minimum Size = 10

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thread Pool Maximum Size = 100

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Queue Size = 100

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Thread Life = 600000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Message Count = 1000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.m.MessageStoreSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ----------------------------------------

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] WSExecutionProcessing Subsystem Settings

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ----------------------------------------

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thread Pool Minimum Size = 1000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thread Pool Maximum Size = 10000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Queue Size = 100000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Thread Life = 600000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.w.WSExecutionProcessingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ----------------------------------------

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] FileTransfer Subsystem Settings

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ----------------------------------------

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thread Pool Minimum Size = 10

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thread Pool Maximum Size = 10

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Queue Size = 100

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Thread Life = 600000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] File Transfer Idle Timeout = 30000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max File Transfer Size = 100000000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max File Transfers Allowed in Offline Queue = 50000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max File Transfers Allowed Per Thing in Offline Queue = 10

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Time To Live (sec) of File Transfer in Offline Queue = 86400

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] FileTransfer Idle Timeout for Edge Controlled Transfers = 600000

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Concurrent Edge Controlled File Transfers Allowed = 500

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Max Concurrent Edge Controlled File Transfers Allowed Per Thing = 2

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.s.f.FileTransferSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ----------------------------------------

              2017-10-06 14:16:35.923-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Starting All Things...

              2017-10-06 14:16:35.954-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Activating Property Bindings...

              2017-10-06 14:16:35.954-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Initializing Property Binding relationships...

              2017-10-06 14:16:35.954-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Sending Post Start Notifications...

              2017-10-06 14:16:35.986-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Thingworx Server Application...ON

              2017-10-06 14:16:36.001-0400 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Datastore database...INITIALIZED

              2017-10-06 14:35:09.023-0400 [L: ERROR] [O: c.t.p.h.H2ModelExceptionTranslator] [I: ] [U: ] [S: ] [T: http-nio-8001-exec-4] [message: [1,012] Data store timeout error: [Error occurred while accessing the model provider.]]

              2017-10-06 14:35:09.024-0400 [L: ERROR] [O: c.t.s.a.AuthenticationUtilities] [I: ] [U: ] [S: ] [T: http-nio-8001-exec-4] Failed to lock user

            • Re: Where can I find the Thingworx.war file??
              jdass Apprentice

              Could you share your platform-settings.json file?