1 Reply Latest reply on Dec 6, 2017 10:18 PM by halonso RSS
    flemoine Newbie

    Unable to invoke Service GetLeafNodeDescendants

    Hi all,

     

    I have a problem when running PTC Navigate. When I access a part, I get this error message:

    "Unable to Invoke Service GetLeafNodeDescendants on PartsListAccessAppThing : Your route exchange has failed. HTTP operation failed calling [http://khypxanvs107.adultima.local:80/Windchill/servlet/rest/structure/objects/OR%3Awt.part.WTPart%3A239641?%24select=modifier%2Cdescription%2Cview.id%2Cstate.state%2Ctwodthumbnail%2CcomponentId%2Coid%2Cquantity.unit.displayValue%2CthePersistInfo.createStamp%2Cname%2CthePersistInfo.modifyStamp%2Cnumber%2Cversion%2CversionIdentifier%2CDesignFileURL%2CparentId%2CtypeId%2

     

    PTC Tech support doesn't help and I cannot find anything that could help me.

     

    Thanks in advance for your help !

     

    Regards,

     

    Florent

      • Re: Unable to invoke Service GetLeafNodeDescendants
        halonso Newbie

        Hi,

         

        I'm not completely sure but I'm also having this issue. The funny thing is that this error was not being thrown by the Log a few hours ago. What I can tell you from my experience is that it seems like my WC admin password it's (somehow) being changed and I got this error when I started to experience this random password changes.

         

        Maybe you can take a look at your ptc-windchill-integration-connector and change the password (probably is not set correctly for the user that you have there). In my case is my Windchill Administrator user.

         

        Let me know if you found anything different on your side.

         

        Good luck.