Please see the recommendations contained in these two postings:
Start with the second post, and verify you have the necessary RAM for this step of the install to complete. Then, refer to Suggestion 3 in the first posting, where it describes manually starting the ThingWorx Servlet Engine Service, at the point where the install hangs.
Do either of these (or any of the other recommendations contained in the posts) work for you? If not, please post a screenshot of the error you are seeing.
Greetings Brad Draeger
Following up with you on the original question posted here, can you please indicate if the recommendations given answered this for you?
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