1 Reply Latest reply on Nov 16, 2017 1:05 AM by dupatel RSS
    upalkar-2 Newbie

    Unable to Download license.bin file from support.ptc.com/apps/licensePortal

    Hi Team,

     

    We are facing problem while downloading license.bin file from support.ptc.com/apps/licensePortal

    We are following Installation guide pdf file and at the end part of document it is mentioned to download license.bin file and place it in ThingworxPlatform folder.

    when we login a page there is no option "download existing activation id"

    attached screenshot!

     

    Please help on this issue.

     

    Thanks,